RUKN AL EMTEYAZ GARMENTS TRADING L.L.C. ยท Dubai, UAE
We aim to provide clear and fair return and refund procedures for customers in the United Arab Emirates.
Return requests must be submitted within 7 calendar days of delivery. Items must be unused, unworn, unwashed, in original condition, with tags and original packaging. Final-sale items and items damaged after delivery may not be eligible.
Contact us before sending any item back. Include your order number, name, reason for the request, and photos when the item is damaged or incorrect. We will confirm eligibility and provide return instructions.
If an order arrives damaged, defective, or different from the order, contact us within 48 hours with photos of the item and packaging. After review, we may offer a replacement, store credit, or refund, as appropriate.
Approved refunds are issued to the original payment method after inspection. Processing times depend on the bank or payment provider and may take 5 to 14 business days after approval. We do not store full card details.
Original delivery fees are non-refundable unless the item is defective, incorrect, or the return is caused by our error. Return shipping costs may apply to change-of-mind returns. We will explain any applicable cost before processing.
Phone: +971 54 442 1742
Email: hussen_hussen1990@yahoo.com