Privacy Policy
1. Who We Are
RUKN AL EMTEYAZ GARMENTS TRADING L.L.C. operates this online store. In this policy, “we”, “us”, and “our” refer to the company.
2. Information We Collect
Information you provide
- Name and contact details, including email address and phone number.
- Billing, delivery, and other address details needed to complete an order.
- Account information, order history, messages, and support requests.
Information collected automatically
- IP address, browser type, device type, language, and approximate location.
- Pages viewed, links used, session information, and technical error data.
Payment information
Payments are handled through secure payment service providers. We receive transaction status and limited payment identifiers needed to confirm and support an order. We do not store complete card numbers, CVV codes, or card security credentials on our servers.
3. How We Use Information
- Process, confirm, deliver, and support orders.
- Communicate about orders, account activity, service updates, and support requests.
- Maintain website security, prevent fraud, and investigate misuse.
- Improve products, website performance, and customer experience.
- Meet legal, accounting, tax, and regulatory obligations.
4. Cookies and Similar Technologies
We may use essential cookies and similar technologies to keep the website working, remember preferences, maintain sessions, measure performance, and protect transactions. You can control cookies through your browser settings. Disabling essential cookies may affect website functions.
5. When We Share Information
We do not sell or rent your personal information. We share only the information needed to operate the store, including with payment processors, delivery and logistics providers, hosting and security services, professional advisers, or public authorities when legally required.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, alteration, or disclosure. No online service can guarantee absolute security, so please use a strong password and contact us promptly if you suspect unauthorized activity.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute handling, fraud prevention, and legal compliance. When information is no longer required, we securely delete or anonymize it where practicable.
8. Your Choices and Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information, ask us to limit certain processing, or object to processing where applicable. You may also unsubscribe from optional marketing messages at any time. We may need to verify your identity before completing a request.
9. Children’s Privacy
Our website is intended for adults and general shoppers. We do not knowingly collect personal information from children without appropriate legal consent.
10. External Links
Our website may contain links to third-party websites. Their privacy practices are controlled by their own policies, and we encourage you to review them before providing information.
11. Changes to This Policy
We may update this policy when our services or legal requirements change. The effective date at the top of this page shows when it was last revised. Continued use of the website after an update means you acknowledge the revised policy.
12. Contact Us
For privacy questions, access requests, or complaints, contact us:
Phone: +971 54 442 1742
Email: hussen_hussen1990@yahoo.com